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Welcome to MXAstro. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our astrology-related services, including chats, calls, reports, and other platform features.
By using MXAstro, you agree to the practices described in this Privacy Policy.
We collect information to provide you with accurate astrological services, improve user experience, and maintain platform safety. This may include:
Basic details that you provide while signing up.
User preferences, saved astrologers, and service history.
Interaction logs such as chat duration, call duration, and platform activity.
Device information (IP address, browser type, device identifiers).
Cookies and similar tracking technologies.
Payment confirmations, transaction IDs, wallet activity.
We do not store complete payment card details. All payments are handled securely by third-party gateways.
Details you provide voluntarily for horoscope analysis or reports.
These inputs are used only for providing astrological services.
We use the collected information to:
Provide personalized astrology services (chat, call, report, puja, remedies).
Improve platform performance and user experience.
Prevent fraud, enhance security, and ensure safe interactions.
Offer customer support and resolve disputes.
Customize content, suggestions, and promotional offers.
Maintain analytics to improve our features and services.
We never sell your personal information to third-party marketers.
Your information may be shared only under the following circumstances:
Limited information required for consultations is shared with astrologers—only what is necessary for service delivery.
Trusted partners (payment gateways, SMS/email providers, analytics providers) may access limited data strictly to operate their services for MXAstro.
We may disclose information if required by law, court order, or government authority to:
Prevent fraud or misuse.
Protect the safety of users and the platform.
We use industry-standard security practices to protect your information, including:
Encryption during data transfer.
Secured servers and firewalls.
Strict access controls.
While we take all reasonable precautions, no system is fully secure. You use MXAstro at your own risk, but we work continuously to enhance protection.
MXAstro uses cookies, web beacons, and local storage to:
Remember your preferences.
Improve app and website performance.
Analyze usage patterns.
You can disable cookies from your browser/device settings, but this may affect certain features.
Depending on your region, you may have the right to:
Access your data.
Request corrections.
Request deletion of your account or data.
Withdraw consent.
Disable notifications or promotional messages.
You can request these changes via biz@miracuves.com.
Our platform may contain links to third-party websites or apps. We are not responsible for their privacy practices or content. Please review their policies before interacting.
MXAstro is not intended for individuals under 18 years. We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.
We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date. Continuing to use MXAstro means you accept the updated terms.
For privacy-related questions, complaints, or requests:
Email: biz@miracuves.com
Support: biz@miracuves.com
