Astrologer Privacy Policy

1. Introduction

• This policy explains how MXAstro collects, uses, and protects information related to astrologers working on the platform.

• By joining and providing services on MXAstro, you agree to the practices mentioned in this policy.

2. Information We Collect From Astrologers

• Full name, contact details, and identity verification documents.

• Profile information such as expertise, experience, languages, and photograph.

• Bank details or payment information for payouts.

• Availability schedule, consultation history, and performance metrics.

• Chat transcripts, call logs, and session-related activities for security and quality checks.

• Device information, IP address, and login activity for fraud prevention.

3. Purpose of Collecting Astrologer Data

• To verify identity and onboard astrologers securely.

• To create and display astrologer profiles to users.

• To facilitate communication between astrologers and users.

• To process payouts and maintain financial records.

• To ensure quality, safety, and compliance with platform rules.

• To improve services, analytics, and performance monitoring.

• To detect misuse, suspicious activity, or policy violations.

4. Sharing of Astrologer Information

• Limited profile details are shown publicly to users.

• Transaction and payout details may be shared with payment service providers.

• Information may be shared with internal teams for support and monitoring.

• Data may be shared with legal authorities if required by law.

• No astrologer information is sold to external marketers.

5. Data Storage and Security

• Information is stored on secure servers with restricted access.

• Sensitive data such as bank details is encrypted.

• Access is limited to authorized personnel only.

• Regular system checks are conducted to prevent misuse or breach.

6. Astrologer Rights

• Right to update profile information.

• Right to request corrections of inaccurate details.

• Right to request account deactivation.

• Right to access non-confidential data stored about you.

• Requests can be made through the official email: biz@miracuves.com

7. Platform Monitoring

• MXAstro may record chats, calls, and consultations for:

  • Quality control

  • Training and supervision

  • Fraud prevention

  • User complaints and dispute resolution

8. Confidentiality Obligations for Astrologers

• Astrologers must not share or misuse user information.

• All user details, chat content, reports, and call discussions must remain confidential.

• Any attempt to contact users outside MXAstro is prohibited.

• Violation may lead to suspension or legal action.

9. Policy Updates

• MXAstro may revise this Astrologer Privacy Policy at any time.

• Continued use of the platform indicates acceptance of updated terms.

10. Contact Information

• For questions or concerns related to this policy:

  • Email: biz@miracuves.com